Privacy Policy

Update Date: December 1, 2025

 

We attach great importance to the protection of the personal privacy of users (hereinafter referred to as "you"). We will collect, use, share, and protect your personal information in accordance with the following privacy policy (hereinafter referred to as "this policy").

 

Before you use this software, please read this policy carefully and fully understand it. When you browse, access, or use "E - Car Star", it means that you have agreed that we will collect, use, share, and protect your personal information in accordance with this policy.

 

We collect, use, share, and protect your personal information under the premise of complying with national laws and regulations, for the purpose of providing services to you and continuously improving the quality of products and services, including but not limited to supporting us in carrying out market activities related to vehicle intelligent control, improving existing service functions, and developing new products or services.

 

I. Scope of Information Collection

You authorize us to collect the following personal information from you:

Identity Identification Information

Including but not limited to your name, identification documents, contact address, location information, and phone number.

Software Operation Information

Including but not limited to your IP address, device model, device identifier, operating system version information; trajectory information, including but not limited to your departure place, arrival place, route, way - point, and mileage information.

Other Information

Including but not limited to your opinions and suggestions on us and our products or services, the mobile applications you have used or often use, as well as information such as usage scenarios and usage habits.

 

II. Methods of Information Collection

You authorize us to collect your personal information through the following methods:

We will collect and store the information related to you and your vehicle that you upload during the vehicle registration process;

We will collect and store the information that you actively provide to us when you browse, access, authorize, or use E - Car Star, as well as the information related to you recorded during the process of providing specific services to you;

We will collect and store the information that you actively submit or feedback through customer service staff or other channels;

We will collect and store the information related to you that is legally obtained by affiliated companies, business partners, and third - party independent data sources.

 

III. Purposes of Information Use

You authorize us to use your personal information for the following purposes:

Provide vehicle intelligent control services to you and manage and optimize related products and services;

Carry out market activities related to vehicle intelligent services and push the latest market activity information to you;

Design, develop, and promote new products and services;

Improve the safety and accuracy of vehicle intelligent control;

Assist administrative organs, judicial organs, and other competent authorities in conducting investigations and comply with applicable laws, regulations, and other obligations promised to the competent authorities;

The purposes notified to you at the time of information collection and other purposes related to any of the above purposes.

In addition, we may send you information and notifications related to the above purposes, including but not limited to verification codes necessary to ensure the completion of services and push notifications necessary when using products or services.

 

IV. Information Sharing

We assume the obligation of confidentiality for your personal information, but you authorize us to share your information with third parties in the following cases:

To improve the quality of products and services or provide you with new products and services, we will share your relevant information within affiliated companies, or provide encrypted and anonymized information to third parties for analysis and statistics;

If certain products and services you use through E - Car Star are provided by partners, or jointly provided by us, partners, or suppliers, we will share the information necessary to provide the services;

To carry out joint promotion activities with third parties, we may share the information necessary for the activities;

When subject to third - party audits or due diligence in accordance with laws, regulations, or business practices;

As required by laws, regulations, or administrative organs, judicial organs, and other competent authorities;

Other circumstances agreed or authorized by you.

 

V. Information Security and Protection Measures

We will adopt strict security systems as well as industry - common security technologies and procedures to ensure that your personal information is not lost, leaked, damaged, or misused.

Our employees and service personnel will be bound by confidentiality agreements and subject to data access control and operation monitoring.

 

VI. Account Cancellation

You can apply to cancel the currently logged - in E - Car Star account through the methods listed in "Contact Us", and we will process it for you within 2 working days.

Except as otherwise provided by law, account cancellation will result in the deletion of your user data and account information, which cannot be restored.

If, in accordance with applicable laws and regulations, we must continue to collect, process, use, or share your information, we have the right to reject relevant requests within the scope permitted by law.

 

VII. Permission Request Description

In order to provide you with electric vehicle control, riding statistics, and related services, we need to collect the personal information generated during your use of the service.

7.1 Information Collected for Core Business Functions

Vehicle Connection and Control (Bluetooth)

Collected Information: Bluetooth status, Bluetooth paired device information.

Purpose of Use: To achieve the connection between the mobile phone and the electric vehicle, enable touch - free unlocking, and Bluetooth locking/unlocking.

Involved Permissions: Bluetooth permission, nearby device permission.

Location and Map Service

Collected Information: Location information (latitude and longitude), WIFI list (SSID/BSSID), base station information.

Purpose of Use: To display the current location of the vehicle, record the riding trajectory, and provide navigation assistance services (using Gaode Map SDK).

Involved Permissions: Location permission (precise location/approximate location).

QR Code Scanning and Image Uploading

Collected Information: Camera screen data, album picture data.

Purpose of Use: To scan the QR code to bind the vehicle and upload pictures.

Involved Permissions: Camera permission, storage/album permission.

 

7.2 Device Information and Sensor Information

Device Identifier Information

Collected Content: Android ID, IMEI, IMSI, ICCID, MEID, OAID, hardware serial number, MAC address, IP address.

Purpose of Use: Device identification, account security, and third - party SDK statistics.

Sensor Information

Accelerometer, gyroscope, gravity sensor: Used for map navigation, direction display, interface adaptation, and anti - accidental touch.

Rotation vector, direction sensor: Used for map direction calibration.

Light sensor: Used for QR code scanning environment brightness detection and flashlight prompt.

Software Installation List Information

Collected Content: Basic information such as the names and package names of the applications installed on the device (excluding in - app data).

Purpose of Use:

To identify abnormal operating environments and prevent malicious software, emulators, or multi - opening environments from affecting system security;

To ensure account security and prevent fraud and illegal use;

To meet application security compliance and audit requirements.

Usage Method and Scope:

Only obtained through system interfaces during the operation of this application, without uploading specific in - app data.

Not used for advertising recommendation or commercial marketing, and not shared with irrelevant third parties.

Device MAC Address Information

Collected Content: The MAC address of the device's network interface (if available in the system).

Purpose of Use:

For device uniqueness identification and risk control verification;

To ensure the security of account - device binding;

To support network connection stability and troubleshooting.

Usage Method and Scope:

Only used for the core business and security purposes of this application.

Not used for advertising or user profiling analysis.

 

7.3 Description of Application Auto - start and Associated Start

To ensure that vehicle alarm information can be promptly received or the Bluetooth connection is not interrupted, this application may run in the background.

 

VIII. Third - Party SDK Usage Description

Gaode Map SDK (AMap)

Involved Functions: Location, map display.

Collected Information: Location information, device information, network status, sensor information.

Privacy Policy: https://lbs.amap.com/pages/privacy/

Flutter Framework and Basic Libraries

Involved Functions: Basic operation of the application.

Collected Information: Device model, operating system version, crash log.

Mobile Scanner

Involved Functions: QR code scanning.

Collected Information: Camera data (processed locally only).

Image Picker

Involved Functions: Image selection.

Collected Information: Read the picture file selected by the user.

 

IX. System Permission Call Description

Location Permission: Used for vehicle positioning, riding record, and Bluetooth scanning (below Android 12).

Camera Permission: Used for scanning QR codes to bind the vehicle.

Storage/Album Permission: Used for reading pictures.

Bluetooth Permission: Used for connecting and controlling the electric vehicle.

Network Permission: Used for communication with the server.

 

X. How to Contact Us

Software Service Provider: Guangzhou Yichexing Technology Co., Ltd.

Registered Address and Office Address: Room 502 - 3, 2nd Floor, No. 2440, Xingang East Road, Haizhu District, Guangzhou (for office use only)

Contact Number of Information Protection Responsible Person: 020 - 85206387

If you have any questions, comments, or suggestions regarding this privacy policy, you can contact us through the customer service number 020 - 85206387. Under normal circumstances, we will reply within thirty days.

If you believe that our personal information processing behavior has damaged your legitimate rights and interests, you can also file a complaint or report to the relevant regulatory authorities.